Kaampy is a mobile-first online marketplace connecting independent service providers, freelancers, and professionals ("Takers" or "Find Work Mode") with clients, businesses, and individuals seeking to hire ("Givers" or "Hire Talent Mode").

• Eligibility: You must be at least 18 years old and competent to contract under the Indian Contract Act, 1872, to use Kaampy. Minors may not use the Platform. We monitor for underage use and will terminate, suspend, or ask you to verify your Account if we have reason to believe that you may be underage.
• Registration: Registration involves authentication via a valid Indian mobile number and One-Time Password (OTP). You agree to provide accurate, current, and complete information during onboarding (including location, skills, and mode preferences) and to update such information to keep it accurate. You cannot allow another person to use your Kaampy account or share your account without permission.
• Account Security: You are responsible for all activities that occur under your account. You must notify Kaampy immediately of any unauthorized use or security breaches.

Every registered user has access to two distinct modes on the Platform, which can be toggled via Settings.

Users acting in either capacity must adhere to professional conduct, honor agreed-upon budgets and timelines, and not engage in discriminatory, abusive, or fraudulent behavior.

• User Verification: Kaampy encourages a safe community by offering phone and photo verification.
• Background Checks: In certain circumstances (such as responding to user/press reports of misconduct), Kaampy reserves the right to use available public records, court records, or third-party background check services to investigate whether a user has a criminal history. If we determine a user has been convicted of violent offences, fraud, sexual offences, or other severe crimes, we may block that person from the Platform.

• Matching Mechanism: Direct communication (Chat) is unlocked only when there is mutual interest (a "Match") or by spending DM Credits to message non-matched users.
• Code of Conduct: You agree to use Kaampy's messaging system solely for discussing jobs and professional networking. You shall not use the chat to:
  • Send spam, phishing links, or unsolicited promotions.
  • Send abusive, defamatory, harassing, sexually explicit, or obscene content.
  • Extort users or solicit transactions strictly outside the platform to defraud Kaampy or violate safety guidelines.
  • Submit appeals, reports, or complaints that are manifestly unfounded or purely malicious.

Kaampy reserves the right to review chats reported for abuse and suspend accounts violating this policy.

By posting jobs, uploading profile photos, listing services, or sending messages ("User Content"):

• You grant Kaampy a non-exclusive, worldwide, royalty-free, perpetual license to use, display, reproduce, and distribute your User Content for the purpose of operating, marketing, and improving the Platform.
• You warrant that you have all necessary rights to your User Content and that it does not infringe on any third party’s intellectual property, privacy, or other rights.
• No Obligation to Pre-Screen: While we do not pre-screen all User Content, we reserve the right to review, pre-screen, refuse, and/or remove any User Content, including content exchanged in direct messages, to keep our members safe.

You may not use the Platform to post jobs or offer services that involve:

• ✕ Illegal, fraudulent, or dangerous activities under Indian law.
• ✕ Escort services, prostitution, or sexually explicit services.
• ✕ Sale of illegal drugs, weapons, or contraband.
• ✕ Scraping, crawling, or copying profiles/data automatically.

Kaampy reserves the right to remove non-compliant jobs and terminate accounts immediately.

• As Kaampy is not a party to the transactions between Givers and Takers, any disputes regarding service quality, payment for jobs, delays, or damages must be resolved directly between the respective Giver and Taker.
• You agree to release Kaampy (and our officers, directors, affiliates, and employees) from any claims, demands, losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that directly or indirectly arise from your interactions with or conduct of other users of the Platform.

If you download the App from a Third Party Store (like Apple App Store or Google Play Store):

• These Terms are concluded solely between you and Kaampy, not with the providers of the Third Party Store. Kaampy is solely responsible for the App.
• The Third Party Store provider has no obligation to provide maintenance and support for the App.
• The Third Party Store provider and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce these Terms against you.

You agree to defend, indemnify, and hold harmless Kaampy Private Limited and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Platform, your violation of these Terms, or your violation of any third-party rights.

Kaampy may suspend or terminate your account and your access to the Platform at any time, for any reason or no reason, without notice. If we determine that you have violated these Terms, your conduct is inappropriate, or you pose a risk to the community, we may immediately deactivate your account, delete your User Content, and discontinue your subscriptions without refund. Upon termination, all provisions which by their nature should survive (including Arbitration, Disclaimers, and Limitation of Liability) shall survive.

Please read this Section carefully. It limits how you can seek relief from us.

• Informal Resolution:

  Before initiating any formal proceedings, you and Kaampy agree to meet and confer via teleconference or videoconference in a good faith effort to informally resolve any claim or dispute. You must send a detailed written "Notice of Dispute" to our Grievance Officer at least 60 days before initiating arbitration.

• Binding Arbitration:

  Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach thereof, that cannot be resolved informally, shall be resolved by binding arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a single arbitrator appointed mutually by Kaampy and you.

• No Class Actions:

  ALL CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS. YOU GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR ANY OTHER CLASS PROCEEDING.

• Jurisdiction:

  The seat and venue of arbitration shall be Noida, India. Subject to the arbitration agreement above, the designated courts of Noida shall have exclusive jurisdiction.

In accordance with the Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Kaampy reserves the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on the Platform or notifying you via email/in-app notification. Your continued use of the Platform following any modifications indicates your acceptance of the updated Terms.